Returns & Exchanges

At DMESuperstore, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. Our goal is to ensure your fashion experience is seamless, from the moment you browse to the moment you find your perfect fit.

Return Process

• 1.
  Initiate Your Request

  Log into your customer account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship the Items

  Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.